Here are some tips to make the sign-up process more efficient;
Ensure all pictures are clear and the resolution is as high as possible, but all 3 in total less than 8mb. Blurred photos are not acceptable. We recommend scanning any documents, rather than taking a photo. Also;
- Please check that your identification document is in date and your proof of address is no more than three months old - you will not be able to complete the verification process if you do not have the valid documentation.
- If you are experiencing issues related to uploading documents onto the KYC form please ensure that the total size of all three documents does not exceed 8mb.