Withdrawing cryptocurrency to your external wallet

To send your cryptocurrency to an external wallet please follow these steps:

Mobile:

1. Click on the Withdraw button on the portfolio screen. 
2. Select Cryptocurrency.
3. Enter the amount you’re looking to withdraw, select the currency and then enter your external wallet address. 
4. A confirmation email will be sent to your inbox which you will need to confirm. 

Desktop:

1. Select Wallets from the drop-down menu in the top left-hand corner
2. Under the cryptocurrency of your choice click Send
3. Select External Wallet (email address is not available yet) then enter the wallet address and amount you'd like to withdraw
4. A withdrawal summary will appear which you'll need to review and confirm
5. As with mobile, a confirmation email will be sent to your registered email address that you will need to accept

*Please ensure you are sending the correct currency to the correct address, we cannot retrieve funds sent to the wrong wallet address.