To send your cryptocurrency to an external wallet please follow these steps:
- Click on the Withdraw button on the portfolio screen.
- Select Cryptocurrency.
- Enter the amount you’re looking to withdraw, select the currency and then enter your external wallet address.
- A confirmation email will be sent to your inbox which you will need to confirm.
- Select Wallets from the drop-down menu in the top left-hand corner
- Under the cryptocurrency of your choice click Send
- Select External Wallet (email address is not available yet) then enter the wallet address and amount you'd like to withdraw
- A withdrawal summary will appear which you'll need to review and confirm
- As with mobile, a confirmation email will be sent to your registered email address that you will need to accept
*Please ensure you are sending the correct currency to the correct address, we cannot retrieve funds sent to the wrong wallet address.