What can I do to be more secure?

There are several actions you can take to improve the security of your accounts;

LBX will never ask you for your password or 2FA code. Please remain vigilant and do not hand out sensitive information to anyone.

Create a separate email and unique password for LBX. Ensure your password is strong and includes lowercase, uppercase, numbers and symbols, and if possible, change these details regularly.

If you notice anything unusual with your account, please do not hesitate to get in touch with Support.

Be aware of the rise of social media and email scams. People may impersonate LBX online requesting funds to be sent to an address. We will never do this, so please be vigilant.

Ensure your mobile device is appropriately secured with a PIN as well as anti-virus and anti-malware applications and that those applications are kept up to date.